Disclaimer

1. We Are Independent

busschedules.org/ is an editorial reference site run independently. We are not commissioned by, endorsed by, partnered with, or accountable to the Federal Transit Administration (FTA), the Federal Motor Carrier Safety Administration (FMCSA), the National Highway Traffic Safety Administration (NHTSA), the Bureau of Transportation Statistics (BTS), the American Public Transportation Association (APTA), the American Bus Association (ABA), the Community Transportation Association of America (CTAA), Greyhound, FlixBus, Megabus, Peter Pan Bus Lines, Trailways, Jefferson Lines, or any local transit agency, intercity carrier, or fare-card system operator. The information we publish is gathered from public sources — primarily the official portals and direct contact details of those bodies — and presented in a consistent, practical format.

2. What We Are Not

• A municipal, regional, or state transit agency (MTA, MBTA, WMATA, LA Metro, CTA, SEPTA, MARTA, BART, Muni, AC Transit, Houston Metro, Dallas DART, Denver RTD, King County Metro, TriMet, or any other)
• An intercity bus carrier (Greyhound, FlixBus, Megabus, Peter Pan, Trailways, Jefferson Lines, RedCoach, OurBus, or any other)
• A bus ticket seller, ticket aggregator, or travel agency
• A real-time arrivals service or trip-planning app
• A paratransit operator
• A school district transportation office
• A fare-card system operator (OMNY, Clipper, ORCA, SmarTrip, CharlieCard, TAP, Ventra, Hop Fastpass)
• The Federal Transit Administration, the Federal Motor Carrier Safety Administration, NHTSA, or any federal regulator
• A bus charter or motorcoach charter operator
• A bus driver-licensing or CDL agency
• A bus terminal or station operator
• A lost-and-found service
• A complaint resolution service for transit-agency disputes

For anything that requires action by an official body or carrier, you must use the official channel. Every state and city page on this site links straight to those official channels.

3. Not a Ticket Seller

4. Refunds, Cancellations, and Schedule Changes

Refund and cancellation policies are set by the carrier or agency that sold you the ticket. Each carrier has its own rules — Greyhound's are different from FlixBus's, which are different from Megabus's. The agency or carrier — not busschedules.org/ — handles refund requests, change fees, schedule disruptions, and travel credits. Contact the carrier directly. The customer-service link is on every relevant page on this site.

5. Real-Time Arrivals — Use the Agency App or Trip Planner

For real-time bus arrivals, use:

• Your agency’s official mobile app (most U.S. transit agencies have one)
• Transit App — multi-agency real-time, free
• Moovit — multi-agency real-time, free
• Google Maps Transit — integrated into Google Maps
• For intercity carriers — the carrier’s own app for real-time bus tracking (FlixBus, Greyhound, Megabus all offer in-app tracking)

busschedules.org/ publishes scheduled times only and does not have a real-time data feed.

6. Lost and Found

Items left on a bus go to the operating agency’s or carrier’s lost-and-found office. We cannot retrieve, store, or trace lost items. Each agency has its own procedure — most require you to file a report online or by phone within a specified window (often 30 days). The agency lost-and-found contact is on every relevant page on this site.

7. Paratransit (ADA Complementary) Applications

8. Information Timeliness

U.S. transit and intercity bus services change continually:

• Routes, schedules, and frequencies are revised at least seasonally and often more often
• Fares and fare-card structures change with agency budgets and policy reforms
• Phone systems, customer-service hours, and account tools are restructured
• Intercity carriers consolidate (Flix’s 2021 acquisition of Greyhound being the most prominent recent example), open new routes, and close stations
• Paratransit eligibility procedures are revised periodically
• Detours, special-event service patterns, and weather-related disruptions can change with little notice
• Federal funding (FTA’s Buses & Bus Facilities Program; Low or No Emission Bus Grants) can change service expansions and fleet electrification timelines

We review pages quarterly, but the official agency’s own page is always the source of truth for the current state. Click through to the official portal from any page to confirm.

9. School Bus Information

10. External Links

We link extensively to U.S. transit agencies, intercity carriers (Greyhound, FlixBus, Megabus, Peter Pan, Trailways, Jefferson Lines), federal agencies (FTA, FMCSA, NHTSA, BTS), trip planners (Transit App, Moovit, Google Maps Transit), professional bodies (APTA, ABA, CTAA), fare-card systems, and other authoritative sources. We have no control over those sites and cannot guarantee:

• That they will remain online or at the same URL
• That their content is current at the moment you click through
• That their security and privacy practices match ours
• That their accessibility meets the standard we apply to our own pages

11. Advertising Disclosure

busschedules.org/ is funded by display advertising. Advertisements are served by recognised ad networks and labelled where required. The official transit-agency and carrier contacts always come first on every page, before any commercial reference. Where any commercial relationship exists, it is disclosed in context per the FTC Endorsement Guides at 16 C.F.R. Part 255.

12. Limitation of Liability

To the fullest extent permitted by law:

• The site and all content on it are provided “as is” and “as available.” We make no warranty that content is complete, accurate, current, fit for any particular purpose, or free from error.
• We are not liable for any direct, indirect, incidental, consequential, or special loss or damage arising from your use of, or reliance on, this site — including any missed bus, missed connection, lost ticket, denied boarding, baggage loss, refund dispute, or any other consequence.
• Nothing in this disclaimer excludes or limits liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded under applicable law.

The full liability framework is set out in our Terms of Service.

13. Prohibited Uses

14. Names and Trademarks

The names “Greyhound,” “FlixBus,” “Megabus,” “Peter Pan Bus Lines,” “Trailways,” “Jefferson Lines,” “RedCoach,” “OurBus,” and the names of every transit agency (MTA, MBTA, WMATA, LA Metro, CTA, SEPTA, MARTA, BART, Muni, AC Transit, Houston Metro, Dallas DART, Denver RTD, TriMet, King County Metro, and many others), every fare-card system (OMNY, Clipper, ORCA, SmarTrip, CharlieCard, TAP, Ventra), and every other body mentioned on this site are the property of the relevant organisation. We use those names to identify the agency or carrier each page covers. We do not claim sponsorship, endorsement, or affiliation, and we do not reproduce official logos.

If a transit agency, carrier, or fare-system operator believes our use of its name on a page is misleading or improper, please contact us and we will respond promptly.

15. If Something on This Site Is Wrong

We treat reader corrections as a priority. If you’ve called a number on our site and it didn’t work, you found a wrong address, an outdated procedure, or a wrong fare schedule — please email us with the page URL and what you believe is incorrect.